If I were a Diabetes Specialist

I know. I’m not a doctor. But I am a business owner. I deal with customers every day. And since I am both a freelance writer and the founder of a K-12 Language Arts program, I deal with all sorts of people, in all sorts of moods, of all sorts of ages on a regular basis. And this is what I know for sure: If you don’t let your customers know that you truly and genuinely care about their happiness and well-being, they will and should go right out the door to a person who does. Continue reading